Yes. Unlike emails, which can sit unread for days, most SMS messages are opened within minutes. It’s a quick, simple way to get in front of your customers.
In today’s fast-moving world, people expect instant, clear, and relevant communication. With 98% of text messages opened, SMS marketing is one of the most powerful ways to engage customers and drive action.
At Integrity Communications Group, we help businesses like yours connect with customers quickly and effectively. Whether it’s promotions, appointment reminders, or important updates, SMS marketing ensures your message is seen – not lost in an inbox. Unlike emails that can be ignored or social media posts that get lost in the scroll, SMS messages arrive directly to your customer’s inbox and typically get read within minutes. It’s fast, it’s reliable, and it works.
Instant Engagement – Most SMS messages are read within three minutes.
Highly Personalised – Send tailored messages that resonate with your audience.
Cost-Effective – A direct and affordable way to boost customer engagement.
Higher Conversions – SMS marketing sees significantly better response rates than email or social media.
Safe, Secure, and Compliant
We take compliance seriously. Our SMS marketing services follow UK data protection laws and GDPR to ensure your messages are sent responsibly and securely.
We understand that trust is everything when it comes to customer communications. That’s why our SMS marketing service is fully compliant with UK data protection laws and GDPR, ensuring that every message you send is handled securely and responsibly.
100% GDPR-Compliant – We only send messages to customers who have opted in, so you can be confident that your campaigns meet UK legal standards.
Data Protection – All customer data is stored and managed securely, following strict industry regulations.
Opt-Out Options – Every message includes a simple way for customers to unsubscribe if they choose, keeping your marketing ethical and transparent.
No Spam, No Hassle – We help you craft meaningful, relevant messages that add value to your customers – never spammy or intrusive.
When you work with us, you can be sure your SMS marketing is professional, compliant, and designed to build customer trust.
We offer a fully managed SMS marketing service, handling everything from setup to
execution.
Announce sales, exclusive offers, and upcoming events to keep customers engaged, drive traffic to your store or website, and boost conversions with time-sensitive deals. SMS ensures your promotions are seen instantly, leading to higher response rates and increased customer loyalty.
Send order confirmations, delivery updates, and booking reminders to keep customers informed every step of the way. Provide real-time notifications on order status, shipping progress, and appointment details to enhance customer satisfaction, reduce missed bookings, and build trust with seamless communication.
Send SMS requests for customer feedback and surveys to gather valuable insights and improve your services. By reaching out directly, you can quickly capture customer opinions on their experiences, satisfaction, and areas for improvement. SMS surveys offer a convenient way for customers to share their thoughts, helping you make informed decisions, enhance customer loyalty, and ensure a better overall experience for your audience.
Sectors like retail, healthcare, and the public sector benefit from SMS marketing due to its instant and direct communication. Retail businesses use SMS for promotions, abandoned cart reminders, and customer loyalty programs, while healthcare providers rely on it for appointment reminders, prescription notifications, and patient updates. Meanwhile, the public sector utilises SMS for emergency alerts, service updates, and citizen engagement, ensuring efficient and effective communication.
Yes. Unlike emails, which can sit unread for days, most SMS messages are opened within minutes. It’s a quick, simple way to get in front of your customers.
If you need a reliable, direct way to communicate with customers, then yes. SMS works
across industries, from retail and hospitality to healthcare and professional services.
Of course. You can include names, appointment details, or special offers based on customer preferences. Personalised messages tend to get better responses.
Because text messages don’t get lost in junk folders. They’re short, direct, and easy to read – making them one of the most effective ways to reach people.
Yes. We only send messages to customers who have opted in, and we make sure all communications meet UK data protection regulations.
Get in touch with us today. We’ll guide you through the process, help you build your first campaign, and make sure your messages are reaching the right people.
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If you're interested in one of our services or brands, feel free to get in touch.
01761 409200 
enquiries@integritycomms.com 
