Hybrid Mail Solutions

Secure, Scalable Hybrid Mail with Clarity Connect

Trusted Hybrid Mail Solutions

For organisations managing regular business communications, traditional print and post processes can create unnecessary administration, reliance on internal equipment and limited visibility over mailing activity. Hybrid Mail provides a more efficient way to manage this process, moving the preparation of communications online while physical production and mailing are handled through a managed service.

As part of Integrity Communications Group, Integrity Connect provides Clarity Connect, a secure and scalable Hybrid Mail service that enables organisations to create, proof and submit business communications from desktops, mobile devices or connected business applications. Integrity Connect then manages the printing, fulfilment, mailing and reporting process through its secure production operation.

By bringing these activities into a single managed workflow, Clarity Connect can help organisations reduce manual administration, improve visibility and maintain greater control over business communications.

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How Does Hybrid Mail Simplify Business Communications?

Many organisations still rely on internal printers, stationery, franking machines and manual post room processes to manage everyday business communications. As mailing requirements grow or teams work across different locations, these fragmented processes can become increasingly time-consuming to manage.

Clarity Connect brings these activities together within a single managed Hybrid Mail workflow. Provided by Integrity Connect, part of Integrity Communications Group, the service enables users to create, proof and securely submit communications digitally, while the physical printing, fulfilment and mailing processes are managed through Integrity Connect’s secure production operation.

This approach reduces the need for repetitive print and post administration while giving organisations greater visibility and control over their mailing activity.

 

How Does Clarity Connect Work?

Clarity Connect simplifies the process of preparing and sending physical business communications by moving document submission online and managing the production and mailing process through Integrity Connect.

1. Submit Documents Securely

Users can upload letters, mail merge files and customer communications through the secure Clarity Connect platform using encrypted data transfer. Documents can be submitted from desktop or mobile devices.

2. Processing, Printing and Mailing

Once submitted, communications are received, processed, printed, enclosed and posted through Integrity Connect’s secure production facility, removing the need for organisations to manage these activities internally.

3. Gain Greater Visibility and Control

Through a managed Hybrid Mail process, organisations can reduce manual administration and benefit from competitive postal rates, while reporting, mailing histories and production visibility provide greater oversight of mailing activity.

Secure Document Submission

Submit business communications through the Clarity Connect platform using encrypted data transfer, supporting the secure handling of sensitive information.

Flexible Mail Processing

Mail received before noon can be processed the same day, while mail received before 5pm can be processed overnight for next-day posting.

Reporting & Visibility

Access reporting, mailing histories, audit trails and production visibility for greater oversight of mailing activity.

Secure & Controlled

Clarity Connect combines secure document transfer with controlled production processes and an ISO 27001 information security framework.

Improved Efficiency

Reduce repetitive printing, folding, enclosing and mailing activities, freeing internal teams from time-consuming print and post administration.

Scalable Fulfilment

Support mailing requirements ranging from individual letters to large-scale automated customer communications through a managed Hybrid Mail process.

Cost-Effective Mailing

Reduce reliance on internal print equipment, consumables and postage handling while benefiting from competitive postal rates.

Why Choose Clarity Connect Hybrid Mail?

Clarity Connect combines Hybrid Mail technology with Integrity Connect’s secure production operation and mailing expertise, providing organisations with both the digital platform and operational capability needed to simplify business communications.

As part of Integrity Communications Group, Integrity Connect supports the complete process, from secure document submission and integration through to print and mail fulfilment, reporting and audit visibility.

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Customised Hybrid Mail Workflows

Every organisation manages business communications differently. Clarity Connect supports automated Hybrid Mail workflows that can reduce manual mailing administration and provide a more structured way to create, submit and manage customer communications. From individual letters to larger-scale mail fulfilment, workflows can support different teams, communication requirements and mailing volumes.

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Flexible Integration

Clarity Connect Hybrid Mail can be accessed through a secure online platform or connected with existing business applications through API integration. Single Sign-On capability and secure data exchange can support simpler access management and help organisations integrate Hybrid Mail services into existing processes.

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Cost-Effective Print and Post Services

Moving printing, fulfilment and mailing into a managed Hybrid Mail service can reduce reliance on internal print equipment, stationery, consumables and postage handling. Integrity Connect also provides competitive postal rates and pay-as-you-go flexibility, helping organisations maintain greater control over the operational costs associated with business mail.

Which Sectors Use Hybrid Mail Services?

Hybrid Mail services can support organisations across a wide range of sectors where customer communications need to be produced and distributed securely and efficiently. Clarity Connect is particularly suited to organisations managing regular letter mailing, invoice mailing, statement mailing, reminders, notices and other business-critical communications.

Through Integrity Connect, part of Integrity Communications Group, organisations across sectors including finance, housing, healthcare and legal services can use Clarity Connect to simplify mail fulfilment, reduce manual print and post processes and gain greater visibility over mailing activity.

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Legal

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Healthcare

Public
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Public

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Government

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Finance

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Housing

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Clarity Connect Hybrid Mail FAQs

What is Clarity Connect?

Clarity Connect is a hybrid mail solution that streamlines your desktop mail management. It allows businesses to securely upload, process, print, and post documents with speed and efficiency, eliminating the need for manual handling. Built and developed by our own specialist software team, Clarity Connect has been engineered to support Single Sign On, back office integration through APIs and a robust road map of future developments driven by customer needs.

What types of documents can I send using Clarity Connect?

You can send a variety of documents, including invoices, customer letters, statements, legal notices, and other business communications.

Is Clarity Connect Hybrid Mail secure?

Clarity Connect supports encrypted document submission and secure production processes within Integrity Connect’s ISO 27001 information security framework. Role-based access controls, Single Sign-On support, audit trails and mailing histories provide additional control and visibility.

 

Can Clarity Connect integrate with my existing systems?

Yes. Clarity Connect supports API integration, automated workflows, existing application connectivity and secure data exchange. Single Sign-On capability can also support simpler access management and implementation within an organisation.

Can I customise my mailing workflow?

Absolutely! Clarity Connect offers customised workflows to fit your business needs, ensuring documents are efficiently distributed to the right departments or personnel.

How does Clarity Connect Hybrid Mail work?

Users create, proof, and securely submit documents through the Clarity Connect platform from a desktop or mobile device. Integrity Connect then manages the processing, printing, enclosing and mailing of communications through its secure production operation, with reporting providing greater visibility over mailing activity.

Who can benefit from Hybrid Mail services?

Hybrid Mail services can benefit organisations that regularly send customer communications such as letters, invoices, statements, reminders and notices. Clarity Connect can support office-based, hybrid and remote workforces, with the guide specifically identifying finance, housing, healthcare and legal organisations among its primary audiences.

Can Hybrid Mail reduce print and postage costs?

Hybrid Mail can reduce reliance on internal printing equipment, consumables, stationery, maintenance and manual postage handling. Clarity Connect also provides access to competitive postal rates and pay-as-you-go flexibility, helping organisations maintain greater control over operational mailing costs.

What is a Hybrid Mail service?

A Hybrid Mail service allows organisations to create and submit business communications digitally while the physical printing, fulfilment and mailing processes are managed by a specialist provider. Clarity Connect is Integrity Connect’s secure and scalable Hybrid Mail service, supporting communications ranging from individual letters and invoices to statements and large-scale automated mailings.

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