Engage Your Customers

With our Customer Communications Services

Engage your audience, power your brand

Our Customer Communications Division is focused on providing agile, technology-driven solutions to deliver market-leading integrated customer communication strategies across a range of market sectors.

Each business in the division has a wealth of experience in delivering projects on time and on budget, simplifying complex business needs through a relentless drive for innovation, investment and inspiration.

Digital Communications

What do we offer?

We offer a wide range of comprehensive communication services at Integrity Group. Our services are designed to provide your brand with a competitive edge in the modern business landscape whilst creating a meaningful connection with your audience.

You’ll have the tools you need to engage and connect with your audience, both in the physical and digital realms when working with ICG. We offer efficient and targeted communications through both physical and digital communication solutions. These types of communications allow for your business to create highly targeted and personalised content that stands out in a digitally dominant world.

However, if you’re looking for communication in the digital realm, our multi-channel communications can provide the reach and precision you require. From SMS marketing that delivers directly to your customer’s mobile phones, to carefully crafted email campaigns that engage and convert, we’ve got your online communications covered. We also offer a unique user experience through our app development services that enhance your brand’s accessibility and unlock the ability to send push notifications at peak times.

Integrity Connect is the production hub for the communications division, providing a technology platform that drives communications through print, email, SMS and online channels.

Integrity Connect has a highly experienced software development team and a range of latest-generation output devices, backed up by a high-security production facility at the Westfield site near Bath.

Clarity Mail
Direct Mail
SMS Marketing
Email Marketing
App Development
Document Automation
Bespoke Software

Parking and Secure Documents are solutions providers that operate in the parking services, road charging and emissions charging sectors.

The team have extensive experience in delivering products and services to support clients with parking and management operations. Services range from mailings of statutory documents, permit renewals and general correspondence as well as the supply of a range of products including Penalty Charge Notices, carriers, secure parking permits, signage and other traffic management communications.

Ticket Rolls
Ticket Carriers
Handwritten Tickets/Books
Parking Permits
Scratch Cards
Digital Print & Mailing
Statutory Documents
Pay & Display Tickets

TriPartum are a customer communications consultancy, producing and delivering solutions that optimise dynamic data-driven documents to ensure they deliver an exceptional customer experience through printed or digital channel of choice.

TriPartum pride themselves on bringing knowledge, insight and a fresh perspective to organisations that wish to increase the effectiveness of their customer communications.

Customer Communication Consultancy
Writing and Design
Data Validation
Data Analytics

GPS Print Management are a versatile print management company that has developed a particularly strong offering to the social housing sector.

The team at GPS are able to support clients with web-to-print requirements and have a varied offering of promotional products.

Print Management
Promotional Products
Secure Communications

Membership Plus specialise in providing membership solutions and managing a host of print and mailing projects.

The team are highly experienced in handling complex projects to support their client’s membership acquisition and retention campaigns.

Membership Services
Print & Mailing
Renewal Programmes
Welcome Packs

Find out more on our blog

Take a dive into our latest blogs to find out more about our Communications offering and how it can help your business.

Integrity Connect Appoints New Sales and Project Manager

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TriPartum Featured In HE Magazine

TriPartum’s Expertise Featured in Housing Executive Magazine

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Westfield FC ICG Shirts

ICG Renews Sponsorship of Westfield Football Club

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Get in touch, we’d love to hear from you

If you're interested in one of our services or brands, feel free to get in touch.

01761 409200
Contact Us